Company Summary:

Overall Rating:

5.0

41 out of 41 would recommend

Address:

Oakleigh Works, Oakleigh Lodge, Crabbs Hill, Hatfield Peverel, Essex, CM3 2NZ

telephone

Review Summary:

Review By: (who has left 1 review in total)
Review Date:

I would be happy to recommend Bygone because of their variety of solutions to customer requests, the cost effective products they supply and most important the quality of the fitters they employ.

This is the second time I have used Bygone Installations, the first was in 2006 when they installed 2 sets of alluminium french doors. In the last quarter of 2012 I used them again to replace all the windows in the property with alluminium framed units and all the doors with UPVC. I had looked at alternative quotes but Bygone were the best on price, detail, alternative designs and providing the customer with what he wanted. Bygone were able to source the manufacture of a front door with side glass panel to match the design of the traditional style that was being removed.

The quality of information provided, the high standards of the units and the quality of the craftmanship in the installation by the fitters could not be faulted. There was no mess either inside or outside during the work because of the precautions taken and virtually no making good in each of the rooms because of the care taken.

There was a problem in the quality of manufacture of the front door but I did not need to get involved as Bygone progressed a replacement unit from the supplier and kept me informed on what was happening and were on site to ensure that the door was to a satisfactory standard and I was happy when the supplied replaced the unit on site.

Would recommend to a friend

Star Ratings:

Range of Products:
Value for Money:
Quality of Work:
Overall:
5

Bygone Installations (Essex) Limited says in response:

Thank you very much for taking the time to leave us a review.

We are delighted to hear that you are so pleased with your installation and the service you received. We strive to achieve a five star rating from all our customers, not only with our products, but also our service and attention to detail. We are very pleased to hear that we have met these standards with your installation.

It is great to read your comments regarding our fitting teams. We insist on top quality fitters for the simple reason that they can either make or break a customer’s installation. We pride ourselves on keeping any mess to a minimum and are grateful that you appreciated this. We are proud to have such conscientious fitters and will pass your kind comments on to them too.

We are also very grateful that you are keen to recommend us. Recommendations are the main source of where our work comes from, and we appreciate your intention to recommend us in the future.

We value and appreciate your custom and it has been a pleasure to complete the work for you once again. We sincerely hope that we will be of service to you again in the future.

Thank you once again.